Managing MH Change – ADKAR – Awareness, Desire, Knowledge, Ability and Reinforcement
One of the best seminar topics in the recent 2016 MHI Congress and Expo in Las Vegas was presented by a panel from CU Factory Built Lending. They explained how as a division of San Antonio Credit Union (SACU), CUFBL had their managers go through the same change management training that they were now sharing with …
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