Sales professionals and leasing agents in manufactured housing get faced with a daily choice.
It could be phrased like this.
Is it better to be a ‘Kiss Up,’ or ‘Candid? ‘
To be sure, someone can be both honest and polite.
But to allow someone to believe something that isn’t true, when you have the opportunity to clear an issue up, is a disservice to guests, clients, colleagues – and in time – it can impact your company’s reputation.
In real world sales scenarios from border to border, I’ve sadly witnessed some manufactured home pros who were not candid when they needed to be.
I’ve also seen sales pros that were not motivated enough.
Coach Lou Holtz did amazing things during his career. Here are some rules he believed in.
For those who may be tempted to believe that there is a conflict between ethics and success, don’t let Hollywood or anyone else fool you.
Moral principles in business – and in life – matter.
If you can tell it like it is, politely, do so. But there are times that one has to be blunt, in order to convey a fact to a prospect or team member that could harm others if it isn’t known in a timely manner. Enough said on this for today. ## (Manufactured housing related marketing & sales news, analysis, and commentary.)
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By L.A. “Tony” Kovach – Masthead commentary, for MHProNews.com.
Tony is the multiple award-winning managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.
Office 863-213-4090 |Connect on LinkedIn:
http://www.linkedin.com/in/latonykovach
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