NationalMortgageNews says the new Mortgage Bankers Association (MBA) Chairwoman Debra Still says the mortgage industry has to repair its image from top to bottom toward rebuilding the housing and residential finance sectors. Noting lenders have to be committed to do a better job, she says, “Nowhere do we have more control than in how we choose to operate our own companies.” Mortgage brokers need to rise above the profit motive alone, and make sure their employees are properly trained and have a “genuine duty of care” for their borrowers, which includes insuring the lending process is transparent. “As the stewards of our industry we must lead,” Ms. Still said. “Together we have the responsibility and the opportunity to leave a positive legacy.” As MHProNews has learned, with over 30 years of experience in the mortgage industry, Still is CEO and president of Pulte Mortgage, and will serve a one year term as MBA Chair. CEO and president David Stevens manages daily operations of the organization.
(Photo credit: MortgageBankers–Debra Still)